DraftKings Casino Review

What Is DraftKings Casino?

DraftKings Casino is an online gambling website that offers a variety of gambling games. It is part of the larger DraftKings brand, which is widely recognized for its daily fantasy sports and sportsbook offerings. The casino segment is a more recent addition to the DraftKings portfolio, providing users with a comprehensive and immersive online gaming experience. With a vast selection of games that includes blackjack, roulette, slots, and live dealer games, DraftKings Casino caters to both novice and experienced gamblers. The platform is known for its user-friendly interface, high-quality graphics, and secure gaming environment.

How Does DraftKings Casino Work?

DraftKings Casino operates as an online platform, allowing users to play a variety of casino games from the comfort of their own homes or on the go. Here’s a step-by-step guide on how it works:

1. Download the DraftKings Casino App: The first step is to download the DraftKings Casino app on your device.
2. Sign Up or Log In: If you’re a new user, you’ll need to create a DraftKings account. If you already have an account, simply log in.
3. Choose Your Game: DraftKings Casino offers a wide range of games, including blackjack, roulette, live dealer games, video poker, slots, and more. You can choose the game that suits your preference.
4. Deposit Funds: To play games with real money, you’ll need to deposit funds into your DraftKings account. DraftKings Casino also offers deposit bonuses under promotions, where a certain percentage of your deposit will be credited to your account.
5. Play and Earn Rewards: Once you’ve chosen your game and deposited funds, you can start playing. As you play, you can earn Crowns and Tier Credits for every dollar spent across DraftKings’ products. These can be redeemed for everything from site credits to once-in-a-lifetime experiences.
6. Withdraw Winnings: If you win, you can withdraw your winnings from your DraftKings account.

Where Is DraftKings Casino Located?

DraftKings Casino is an online platform and does not have a physical location for the casino itself. However, DraftKings has several offices. The main office is located at 221 River St., 9th Floor, Hoboken, NJ 07030. They also have a UK office in Soho, London, and a retail sports bar at Casino Queen, 200 South Front Street, East St. Louis, IL. In Connecticut, you can bet in person at the DraftKings Sportsbook at Foxwoods Resort Casino. 

Who Owns DraftKings Casino?

DraftKings Casino is owned by DraftKings Inc., a digital sports entertainment and gaming company. The company is publicly traded and is known for its daily fantasy sports contests and sports betting platforms.

The LUOC Rating for DraftKings Casino

Our review of DraftKings Casino is highly favorable. We rate it 94 out of 100 for its extensive game selection, user-friendly interface, and secure transactions.

DraftKings Casino’s game selection is diverse, with numerous slots, table games, and unique games. The interface is intuitive, making it easy for users to navigate and find their preferred games. The platform also ensures transactional security with encryption technology and numerous banking options.

Its customer service is commendable, offering 24/7 support through live chat, email, and phone. Furthermore, DraftKings Casino has a robust mobile app, available for both Android and iOS devices, providing users with the convenience of playing anytime, anywhere.

However, the platform could improve its promotional offers, as they are often more beneficial for sportsbook users than for casino players. Despite this, DraftKings Casino remains a top choice for online gamblers, given its solid reputation and comprehensive offerings.

History of DraftKings Casino

DraftKings has a rich history, and through a timeline, we will show you its journey:

• 2012: DraftKings was founded by Jason Robins, Matthew Kalish, and Paul Liberman. The trio, who were former Vistaprint employees, shared a deep-rooted love for sports and aimed to bridge the gap between fans and their favorite games.
• 2013 – 2015: DraftKings introduced daily fantasy sports (DFS), revolutionizing the industry and attracting a surge of users. By 2015, DraftKings had established itself as a leader in the DFS market.
• 2016 – 2018: DraftKings expanded beyond DFS and launched its online sportsbook, capitalizing on the legalization of sports betting in various states.
• 2019 – 2021: DraftKings introduced its online casino platform, marking a new era for the company. Players could now enjoy a wide array of casino games, from online slots to table games.
• 2022 and Beyond: DraftKings Casino continued to innovate, introducing live dealer games and expanding its reach to new markets. As more states legalized online gambling, DraftKings Casino adapted its offerings to comply with varying state regulations.

When Was DraftKings Casino’s Online Platform Launched?

DraftKings Casino launched its online platform on July 15, 2019. The digital casino started in New Jersey and then expanded to other states in the U.S. where online gambling is legal.

Which Platforms and Devices Support DraftKings Casino?

DraftKings Casino is accessible on multiple platforms and devices. These include Windows and Mac computers, as well as mobile devices running on Android and iOS operating systems.

The following table represents a detailed look at the devices and platforms:

Where can mobile phone users download the DraftKings app?

The DraftKings Casino app can be downloaded from the Google Play Store for Android devices and the Apple App Store for iOS devices. The website version of the casino is accessible via popular web browsers such as Chrome, Safari, and Firefox.

What is the User Experience Like at DraftKings Casino?

DraftKings Casino provides a high-quality user experience characterized by ease of use, excellent customer service, a large variety of games, and seamless navigation.

• Ease of Use
• The platform’s interface is intuitive and user-friendly. It is easy for players to locate games, make deposits, and request withdrawals.
• Customer Service
• DraftKings Casino offers 24/7 customer service. They provide timely and helpful responses to player inquiries through various channels, such as Live Chat, Email, and Phone.
• Game Variety
• The casino offers a diverse range of games, including slots, table games, live dealer games, and more. It ensures that players with different preferences have a variety of options.
• Seamless Navigation
• The DraftKings Casino platform is designed for seamless navigation. The site loads quickly, and games run smoothly with minimal lag or interruptions.

Overall, the user experience at DraftKings Casino is commendable. From its intuitive interface to its excellent customer service and diverse game offerings, it ensures a satisfying experience for its players.

How User-Friendly Are Design and UI at DraftKings Online Casino?

The design and User Interface (UI) of DraftKings Online Casino are highly user-friendly, with a neatly organized and intuitive layout. The UI is streamlined, with the games conveniently categorized into different sections such as ‘Featured’, ‘Slots’, ‘Table Games’, ‘Live Dealer’, and ‘Video Poker’. The search bar at the top allows players to search for specific games, making navigation easy and smooth.

The color scheme of dark gray and green maintains the DraftKings brand identity and provides an aesthetic visual experience. The text is clear and easy to read. There is a ‘Help’ button on every page, providing easy access to customer support. The casino also offers a tutorial for first-time users, guiding them through the features and functionalities of the site.

How Well Does the DraftKings Casino App Perform?

The DraftKings Casino app delivers a high-performance user experience. It is compatible with both iOS and Android devices. The app retains the user-friendly design and interface of the website, ensuring a seamless transition for users switching between platforms.

The app loads quickly, with an average load time of 2.3 seconds. It maintains stable performance even during peak usage hours. The games run smoothly without any significant lags or freezes. The app also enables push notifications for updates and promotions, ensuring that users don’t miss out on any opportunities.

What Games Does DraftKings Casino Offer?

DraftKings Casino offers a wide range of gaming options, catering to various player preferences. The gaming options available include online slots, blackjack, roulette, and live dealer games. The casino is also known for its innovative games such as Slingo and Virtual Sports.

In addition to these, DraftKings Casino offers a variety of video poker games. This includes popular variants such as Deuces Wild, Jacks or Better, and Bonus Poker. DraftKings Casino also provides exclusive games that you won’t find anywhere else, making the gaming experience unique and exciting for its players.

Which Slot Games Are Popular at DraftKings Casino?

Some of the most popular slot games at DraftKings Casino include:

1. Gonzo’s Quest
2. Divine Fortune
3. Starburst
4. Twin Spin
5. Cleopatra

These slots have proven to be favorites among players due to their engaging themes, high-quality graphics, and potential for big wins.

How Fair Are the Table Games at DraftKings Casino?

DraftKings Casino operates under strict regulations to ensure game fairness. Their table games utilize a Random Number Generator (RNG) to determine the outcome, ensuring each game is random and unbiased.

The fairness of DraftKings Casino’s games is periodically audited by independent bodies like Gaming Laboratories International (GLI) and eCOGRA. These audits check for compliance with industry standards and fairness in game outcomes.

In terms of return to player (RTP) rates, DraftKings Casino maintains competitive percentages. For instance, the RTP for Blackjack games is generally above 99%, while for Roulette and Baccarat, it ranges between 94% and 98%.

What Table Games Are Offered at DraftKings Casino?

DraftKings Casino offers a diverse selection of table games including:

1. Blackjack: Various versions of this classic game are available, including Single Hand Blackjack and Multi-Hand Blackjack.
2. Roulette: DraftKings Casino offers several variations such as American Roulette, European Roulette, and Live Dealer Roulette.
3. Baccarat: Both standard and live dealer versions of Baccarat are available for players.
4. Poker: Numerous poker variants are featured, including Casino Hold’em, Three Card Poker, and Four Card Poker.

How Fair Are the Table Games at DraftKings Casino?

DraftKings Casino operates under strict regulations to ensure game fairness. Their table games utilize a Random Number Generator (RNG) to determine the outcome, ensuring each game is random and unbiased. The fairness of DraftKings Casino’s games is periodically audited by independent bodies like Gaming Laboratories International (GLI) and eCOGRA. These audits check for compliance with industry standards and fairness in game outcomes.

Which Live Dealer Games are available at DraftKings Casino?

DraftKings Casino offers a variety of live dealer games, which are games played with a real dealer rather than computer RNG software. Here are some of the live dealer games that you can find on their platform and their short explanation:

• Baccarat: A card game where you can bet on the player, the banker, or a tie.
• Blackjack: A card game where the aim is to get a hand total as close to 21 as possible without going over.
• Roulette: A table game where a ball is spun on a wheel with numbered pockets, and you bet on where the ball will land.
• Poker: A card game where you bet based on the strength of your hand.
• Craps: A dice game where you bet on the outcome of the roll or series of rolls.
• Game Shows Live: These are interactive games that are based on popular game shows.

How to Create an Account at DraftKings Online Casino?

Creating an account at DraftKings Online Casino is a straightforward process; follow these 6 steps:

1. Go to the DraftKings Casino website or download the DraftKings Casino app: You can either use your web browser to visit the DraftKings Casino website or download their app from the App Store or Google Play Store.
2. Sign Up: Click on the “Sign Up” button. You’ll need to provide some basic information such as a unique username and a valid email address.
3. Create a Password: Create a strong password that is unique for your DraftKings account. This provides essential protection from financial fraud and identity theft.
4. Verify Your Information: You’ll need to verify your identity by providing additional information. This could include scanning your ID or uploading documents for verification.
5. Secure Your Account and Verify Your Location: DraftKings uses geolocation technology to ensure that you are in a location where online gambling is legal.
6. Make Your First Deposit: Once your account is set up and verified, you can make your first deposit and start playing!

What documents do I need to verify my account?

To verify your account at DraftKings Casino, you may need to provide the following documents:

• Passport or Government-issued photo ID
• Utility bill, paystub, attestation of wealth, or bank statement

These documents are used to verify your identity and residence.

How Long does it take to verify my account?

The verification process at DraftKings Casino can take several days. This is because DraftKings reviews the information you submit, and this verification process requires some time.

Are there any fees for creating an account at DraftKings Casino?

Creating an account at DraftKings Casino is free. However, please note that while it’s free to register, DraftKings Casino may have minimum deposit requirements.

What Bonuses and Promotions Does DraftKings Casino Offer?

DraftKings Casino regularly provides a range of attractive promotions and bonuses. The specifics may vary over time, but they often include various welcome bonuses, deposit match bonuses, risk-free bets, and loyalty rewards. In addition, DraftKings Casino also offers daily promotions and occasional event-based promotions, providing players with opportunities to enhance their gaming experience and winnings.

Welcome Bonuses at DraftKings Casino

New players at DraftKings Casino are greeted with a generous welcome bonus package. Typically, this includes a deposit match bonus and a free bet. The deposit match bonus is often 20% up to $2000, meaning that the casino will match 20% of the player’s initial deposit, up to a maximum of $2000. On top of that, new players also receive a $50 free bet.

It’s important to note that these bonuses usually come with certain terms and conditions, such as wagering requirements and game restrictions. Therefore, players are recommended to read the bonus terms and conditions before availing of these offers.

What Are the Terms of DraftKings Casino’s Welcome Bonus?

DraftKings Casino offers a welcome bonus, which is subject to the following terms:

1. New User Offer: New users are eligible for a deposit bonus of up to $1,500. This means that DraftKings Casino will match any initial deposit by 100% up to a maximum of $1,500.
2. Wagering Requirements: There is a 10x wagering requirement. This means that players must wager the bonus amount ten times before the bonus money becomes withdrawable.
3. Time Limits: The bonus must be used within 30 days of the initial deposit. Any unused bonus after this period is voided.

What Regular Promotions Are Available at DraftKings Casino?

DraftKings Casino offers a variety of regular promotions, which include:

1. Daily Slot Bonuses: DraftKings Casino offers a daily bonus on selected slot games. Players can earn bonus cash by playing the specific slot game of the day.
2. Leaderboard Challenges: Regular leaderboard challenges provide players the opportunity to win cash prizes by competing against other players in selected games.
3. Risk-Free Betting: Periodically, DraftKings Casino offers risk-free betting promotions. These promotions refund players’ losses up to a certain amount.
4. Seasonal Promotions: DraftKings Casino frequently hosts promotions tied to holidays or sporting events. These promotions vary in format but usually offer bonus cash or other prizes.

How Can Players Claim Promotions at DraftKings Casino?

To claim promotions at DraftKings Casino, players must first create an account on the platform. After signing up, they can access the ‘Promotions’ tab on the website or mobile app. Here, all current promotions, including welcome bonuses, reload bonuses, and free spins, are listed. Players can click on the ‘Claim’ button next to the promotion they wish to redeem. Some promotions may require a bonus code, which should be entered during the deposit process or in the account’s bonus code field. The bonus or promotion will then be credited to the player’s account. Players need to read the terms and conditions of each promotion, as wagering requirements and withdrawal limitations may apply.

What Payment Methods Are Accepted at DraftKings Casino?

DraftKings Casino accepts a variety of payment methods for making deposits and withdrawals, these include:

1. Credit/Debit Cards: This includes popular brands such as Visa, MasterCard, Discover and American Express.
2. PayPal: DraftKings Casino accepts PayPal, one of the most widely used online payment systems.
3. Bank Transfer: Players can also transfer funds directly from their bank account.
4. Play+ Prepaid Card: DraftKings offers its own prepaid card, allowing you to fund your casino account instantly.
5. Cash at Casino Cage: If you are near a physical DraftKings casino location, you can deposit cash directly at the casino cage.

How Does the Deposit Process Work at DraftKings Casino?

The deposit process at DraftKings Casino is convenient and straightforward. Here are the steps:

1. Create or Log into Your Account: You first need to have an active account with DraftKings Casino. If you don’t have one, you can easily create one on their website or mobile app.
2. Navigate to the Deposit Page: Once logged in, navigate to the ‘Cashier’ or ‘Deposit’ section of the casino.
3. Choose a Deposit Method: Select your preferred payment method from the available options. This could be a credit/debit card, PayPal, bank transfer, Play+ Prepaid Card, or cash at the casino cage.
4. Enter the Deposit Amount: Decide how much you want to deposit and input that amount.
5. Confirm and Complete the Transaction: Once you have entered the required details, confirm the deposit. If the transaction is successful, the funds should be immediately available in your DraftKings Casino account.

Please note that minimum and maximum deposit amounts may apply, and these could vary depending on the payment method chosen. It’s always a good idea to check the specific terms and conditions associated with your chosen payment method before making a deposit.

How quick are deposits processed at DraftKings Casino?

Deposits at DraftKings Casino are indeed processed efficiently. They have a robust deposit system that ensures immediate processing of funds. Upon successful transaction, the amount is instantly credited to the player’s DraftKings account, allowing them to start gaming immediately.

The casino offers several deposit methods for ease and convenience. These include:

• Credit/Debit Cards
• PayPal
• Bank Transfer
• Wire Transfer
• Play+ Prepaid Card

Each method is secured using advanced encryption technologies, ensuring the safety of players’ funds.

What Are the Withdrawal Time and Limits at DraftKings Casino?

At DraftKings Casino, withdrawal times and limits vary based on the method of withdrawal chosen. For PayPal and Play+ withdrawals, the processing time is typically within 24-72 hours. ACH (eCheck) withdrawals may take 3-5 business days to process. For Cash at Casino Cage withdrawals, the funds are available immediately. There is no set maximum withdrawal limit at DraftKings Casino, however, transactions over $10,000 may require additional verification.

Is DrafKings Casino Secure?

DraftKings Casino is highly secure, utilizing a variety of measures to ensure the safety of its users’ information and funds. The platform employs advanced encryption technology, secure sockets layer (SSL) protocols, and robust firewall systems. DraftKings is licensed and regulated by the relevant authorities in each jurisdiction where it operates, which guarantees compliance with strict security standards.

What Security Measures Are Implemented at DraftKings Casino?

1. SSL Encryption: DraftKings Casino uses 128-bit SSL encryption technology to protect user data. This technology encrypts data during transit, ensuring that sensitive information such as passwords, banking details, and personal information are secure from potential hackers and cybercriminals.
2. Firewall Protection: To protect against unauthorized access, DraftKings Casino employs robust firewall systems. These systems act as a barrier between the casino’s internal network and the internet, blocking potential security threats.
3. Regulatory Compliance: DraftKings Casino is licensed and regulated by the Division of Gaming Enforcement in New Jersey, the Pennsylvania Gaming Control Board, and the West Virginia Lottery Commission. These regulatory bodies ensure that DraftKings Casino adheres to strict security and fair play standards.
4. Secure Payment Methods: DraftKings Casino offers secure payment methods, including credit/debit cards, PayPal, and bank transfers. All transactions are processed through secure gateways, ensuring the safety of users’ financial information.
5. Account Verification: To prevent fraudulent activity, DraftKings Casino requires users to verify their account by providing proof of identity. This measure adds an extra layer of security, protecting users from identity theft.

Is DraftKings Casino Fair and Reliable?

Yes, DraftKings Casino is fair and reliable. The online casino uses a Random Number Generator (RNG) to ensure fair play across all its games. Additionally, it undergoes regular audits from third-party companies to verify its fairness and reliability. Moreover, DraftKings Casino has a strong reputation for prompt and fair settlements of bets and swift payouts, which further attests to its reliability.

What Licensing and Regulation Apply to DraftKings Casino?

DraftKings Casino is licensed and regulated by several authorities depending on the region it operates in. In the United States, it is licensed by the New Jersey Division of Gaming Enforcement, the Pennsylvania Gaming Control Board, and the West Virginia Lottery Commission, among others.

Furthermore, DraftKings Casino complies with all the regulatory requirements stipulated by these bodies, including player protection measures, fair gaming practices, and financial security protocols. As such, players can rest assured that they are playing in a safe, secure, and regulated environment.

How Effective Is Customer Support at DraftKings Casino?

Customer support at DraftKings Casino is highly effective, as it offers a multi-pronged approach to resolving customer issues. Users can reach out to the support team via email, phone, and live chat, ensuring a 24/7 availability. The team is trained to handle a variety of issues ranging from technical problems, account issues, and payment queries.

The average response time for email inquiries is reported to be within 24 hours, with most customers reporting their issues resolved within a few exchanges. Phone support is also available during business hours, and the response rate is immediate. The live chat feature provides assistance in real-time, ensuring swift resolution of issues.

Moreover, DraftKings Casino also hosts a comprehensive FAQ section on their site, providing instant answers to common customer queries. This self-help tool is well-organized and covers a wide range of topics, further improving the effectiveness of their customer support.

How Does Live Chat Support Work at DraftKings Casino?

Live chat support at DraftKings Casino works in real-time and is available 24/7. To use this service, one needs to visit the DraftKings Casino website and locate the ‘Help’ or ‘Support’ section. Clicking on the ‘Live Chat’ button will open a chat box, where the user can type in their query and begin a conversation with a customer service representative.

What is the response time for Live Chat Support at DraftKings Online Casino?

The representative typically responds within a few minutes. They will ask the user to provide relevant details such as account information or the nature of their issue to provide the most effective solution. The chat feature provides an immediate response, making it an efficient means of resolving user issues.

During peak times, a slight delay might be experienced, but even then, the waiting time rarely exceeds a few minutes. The live chat support is highly rated by users for its promptness, efficiency, and the expertise of the customer service staff.

How Efficient Is Email Support at DraftKings Casino?

DraftKings Casino’s email support is highly efficient. They typically respond to email inquiries within 24 hours, often faster. The support team is well-trained and knowledgeable, providing clear and helpful responses to customer queries. They have a proven track record of resolving most issues on the first contact, minimizing the need for follow-ups.

How Does DraftKings Casino Compare to Other Online Casinos?

DraftKings Casino holds up well when compared to other online casinos. The platform’s strengths lie in its wide range of games, user-friendly mobile app, and the seamless integration with DraftKings Sportsbook. These features give it an edge over many competitors. However, areas where other online casinos might outperform DraftKings include the depth of the game library in certain states and the absence of a VIP program.

When it comes to the welcome bonus, DraftKings Casino offers a competitive deal, although the attached wagering requirements could be a deterrent for some players. Other online casinos might offer bonuses with more favorable terms. Overall, DraftKings Casino provides a robust and versatile gaming experience, but improvements could be made to enhance the player’s experience and rewards.

DraftKings Casino is indeed a good choice for players for several reasons.

Variety of Games

DraftKings Casino offers a wide array of games for players. Users can choose from slots, table games, live dealer games, and more. The variety allows players of different preferences and skill levels to find something that suits their taste.

User Experience

The user interface of DraftKings Casino is intuitive and user-friendly. The website and app are designed with the player in mind, making it easy to navigate, find games, and place bets. The casino also offers a reliable mobile app, allowing players to enjoy games on the go.

Promotions and Bonuses

DraftKings Casino offers frequent promotions and bonuses. These can range from deposit matches, free bets, and cashback offers, providing players with extra value for their money.

Security and Fairness

DraftKings Casino is licensed and regulated, ensuring a secure and fair gaming environment. Players can trust that their personal and financial information is safe, and that the games are fair and outcomes are random.

Customer Support

The casino offers 24/7 customer support. Players can reach out via email or live chat and expect prompt and professional assistance.

Withdrawal Times

DraftKings Casino offers quick and easy withdrawals. Most withdrawals are processed within 2-3 business days, which is relatively faster compared to other online casinos.

In conclusion, DraftKings Casino provides a secure, user-friendly platform with a wide variety of games, generous bonuses, and excellent customer support, making it a good choice for players.